العلاقة بين أبعاد شراء المواد بالجودة المناسبة

النسخ

1 كلية اإلدارة واالقتصاد-جامعة الموصل تنميةةةةةةة الااعةةةةةة العةةةةةة د 74 مجلةةةةةة 13 لسةةةةةةنة ص ص] [ 9007 * ادلكتور أكرم أمحد الطويل أستاذ مساعد قسم ا إلدارة الصناعية لكية ا إلدارة والاقتصاد - جامعة املوصل ندى عبدالباسط كشموةل مدرس- قسم إادارة العامل لكية ا إلدارة والاقتصاد - جامعة املوصل Akramahmadaltaweel@yahoo.com * سعى البحث إلى تحد د العالقة ب ن أبعاد شراء المواد بالجودة المناسبة وأبعاد أداء العمل ات ف الشررر ة العامررة لةلبسررة الجررالمة فرر المو رر فالتمررا إدارة الشررر ة بأبعرراد شررراء المررواد بررالجودة المناسبة وأبعاد أداء العمل ات سه ف إم ان ة تقد منتجات ذات جودة مناسبة تلب حاجرات المبرا ن ورغباته وف الوقت نفسه ت ح للشر ة إم ان ة الوقرو أمرا المنتجرات المنافسرة بمرا عرمم القردرة التنافس ة لها ولمحدود ة الدراسات الت تناولت العالقة ب ن لذ ابأبعاد وباا ة فر الب رة العراق رة فقرد سرعى الباحإران إلرى تهرم ن بحرإه الحرال لرذ ابأبعراد هرمن إلرار شرمول فر محاولرة لدراسرة العالقة ب نهما وبش عا حاو البحث اإلجابة على التساؤالت اآلت ة: 1 لر متلرم المردراء فر الشرر ة ق رد البحرث ت رورا واهرحا عرن أبعراد الشرراء برالجودة المناسربة وأبعاد أداء العمل ات 2 ل لنام ت ور واهح لدى المدراء ف الشر ة ق د البحث عن العالقة ب ن أبعراد الشرراء برالجودة المناسبة وأبعاد أداء العمل ات وتو البحث إلى مجموعة من االستنتاجات ألمها: لنرام عالقرة ارتبرال معنو رة بر ن أبعراد شرراء المرواد برالجودة المناسربة وأبعراد أداء العمل رات فر الشر ة ق د البحث لنام تأإ ر معنوي بأبعاد شراء المواد بالجودة المناسربة فر أبعراد أداء العمل رات فر الشرر ة ق رد البحث تأر خ استالم البحث 9006/5/96 تأر خ قبول النشا 9006/30/34

2 ال كتور الطول وكشمولة ]992[ واعتمادا على االستنتاجات الت تو مع لذ االستنتاجات إل ها البحث فقد قدمت عدد من التو ات المنسجمة The Relationship between Suitable Quality Purchasing Dimensions and Operation Performance Dimensions: A Pilot Study on the General Company of Ready-Made Clothing at Mosul Akram A. Al-Taweel (PhD) Assistant Professor Department of Industrial Management University of Mosul Nada A. Kashmoola Lecturer Department of Business Administration University of Mosul Abstract The research tries to restrict the relation between Suitable Quality Purchasing Dimensions and Operation Performance Dimensions in The General Company of Ready-Made Clothing at Mosul. The concern of the company's administration is about Suitable Quality Purchasing Dimensions and Operation Performance Dimensions contributes in building the capability of producing goods with suitable quality to meet customers' needs and desires. It gives the company the time in which it can compete other products and support its competence capability. Because of the shortage in the studies tackled the relation between these dimensions, especially in the Iraqi environment, the researchers tried to include these dimensions within the current research in a more comprehensive frame to study the relation between them. Generally, the research tries to answer the following questions: 1. Are heads of departments of the company under study well aware of the dimensions of suitable quality purchasing and operation performance dimensions? 2. Are the heads of departments of the company under study well aware of the relation between the dimensions of suitable quality purchasing and operation performance dimensions? The research reaches the following findings: 1. There is a significant relation between the dimensions of suitable quality purchasing and operation performance dimensions in the company under study. 2. There is a significant effect between the dimensions of suitable quality purchasing and operation performance dimensions in the company under study. Depending on the findings reached, several recommendations are in accordance with the above findings presented.

3 العالقةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةة ةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةي عةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةاد ةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةاا المةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةواد ةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةالجودة المناسةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةبة... ]993[

4 ال كتور الطول وكشمولة ]994[

5 العالقةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةة ةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةي عةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةاد ةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةاا المةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةواد ةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةالجودة المناسةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةبة... ]995[ * *

6 ال كتور الطول وكشمولة ]996[ * (Donald and David, 1996) (Richard, (Becca, 2001) (Roberta, 1998) 2005) (Hezier and (Leong, et. al., 1994) (Evans, 1993) (Gilbert, (Russell and Taylor, 2001) (Slack, et. al., 1994) Render, 1997) (Krajewski and Ritzman, 2005) (Slack, et. al., 2004) 2002) (SPSS) *

7 العالقةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةة ةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةي عةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةاد ةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةاا المةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةواد ةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةالجودة المناسةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةبة... ]997[ (R 2 )

8 ال كتور الطول وكشمولة ]910[ (Donald and David 1996, 183) (Nicolas, 2003, 1) (Alvin, 2005, 1) (Richard, 1999, 332) (Peter, 2005, 1)

9 العالقةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةة ةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةي عةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةاد ةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةاا المةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةواد ةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةالجودة المناسةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةبة... ]913[ (Thomas, (Steve, 2003, 1) (Mark, 2001, 10) (Slack, et. al., 2001, 47) 1999, 204) (Richard and Michael, 2005, 1) (Alivin, 2005, 1) (Donald and David, 1996, 164) (Roberta, 1998, 379) (Steve, 2003, 6)

10 ال كتور الطول وكشمولة ]919[ (Wegelius and Pakkalas, 1998, 56-57) (Ruben, 1999, 133) (Proverbs and Alomolaiye, 2005, )

11 العالقةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةة ةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةي عةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةاد ةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةاا المةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةواد ةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةالجودة المناسةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةبة... ]911[ (Richard, 2005, 4) (Peter, 2005, 3)

12 ال كتور الطول وكشمولة ]912[ (Roberta, 1998, 381) (Becca, 2001, 2) (Venkatraman and Ramaniya, 1986, 804) (Miller and Bromiley, 1990, 757) (Kaplan and Norton, 1992, 71-79)

13 العالقةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةة ةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةي عةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةاد ةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةاا المةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةواد ةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةالجودة المناسةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةبة... ]913[ (Krajewski and (Daft, 2003, 10) Ritzman, 2005, 3) (Leong (Heizer (Evans, 1997, 118) and Ward, 1990, 114) and Render, 1999, 9) (Buffa, 1989, 23) (Dilworth, 1992, (Schmenner, 1997, 58-60) 26) (Krajewski and Ritzman, 1998, 33)

14 ال كتور الطول وكشمولة ]914[ (Slack, et. al., 2004, 54) (Juran, 1985, 66) (Fawrot, 1989, 46) (Stevenson, 1993, 49) ب (Dilworth, 1996, 58) (Heizer and Render, 2001, 36) (Krajewski and Ritzman, 2005, 62)

15 العالقةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةة ةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةي عةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةاد ةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةاا المةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةواد ةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةالجودة المناسةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةبة... ]915[ (Schroeder, 1989, 31) (Moodey, 1990, 46) (Srivam and Gupta, 1991, 24) (Denton, 1994, 43) (Upton, 1992, 73) (Dilworth, 1996, 57) (Slack, et. al., 2005, 52) (Leong and Ward, 1990, 119) (Stalcke, 1988, 41) (Bragman, 1990, 5) (Evans, 1997, 88) (Krajewski and Ritzman, (Heizer and Render, 1999, 47) 1998, 3)

16 ال كتور الطول وكشمولة ]916[ (Slack, et. al., 2005, 47) (Krajewski and Ritzman, 2005, 64) (Evans, 1993, ) (Krajewski and Ritzman, 1999, 135) (Daft, 2001, 357) (Malee, 2005, 163)

17 العالقةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةة ةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةي عةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةاد ةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةاا المةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةواد ةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةالجودة المناسةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةبة... ]917[ P 0.05 N = 100

18 ال كتور الطول وكشمولة ]920[ (F) (B 1 ) (R 2 ) (t)

19 العالقةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةة ةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةي عةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةاد ةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةاا المةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةواد ةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةالجودة المناسةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةبة... ]923[ F R 2 B 1 B 0 P 0.05 N = 100 df = (1, 98) t (F) (R 2 ) (t) (B 1 ) (Donald, 1996)

20 ال كتور الطول وكشمولة ]929[ F R 2 B 1 B 0 P 0.05 N = 100 df = (1, 98) t (F) (B 1 ) (R 2 ) (t) (Proverbs and Alomolaiye, 2005) F R 2 B 1 B 0 P 0.05 N = 100 df = (1, 98) t

21 العالقةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةة ةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةي عةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةاد ةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةاا المةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةواد ةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةالجودة المناسةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةبة... ]921[ (F) (t) (B 1 ) (R 2 ) F R 2 B 1 B 0 P 0.05 N = 100 df = (1, 98) t (F) (B 1 ) (R 2 ) (t) (Slack, et. al., 2001)

22 ال كتور الطول وكشمولة ]922[ F R 2 B 1 B 0 P 0.05 N = 100 df = (1, 98) t (F) (B 1 ) (R 2 ) (t) F R 2

23 العالقةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةة ةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةي عةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةاد ةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةاا المةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةواد ةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةالجودة المناسةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةبة... ]923[ B 1 B 0 P 0.05 N = 100 df = (1, 98) t

24 ال كتور الطول وكشمولة ]924[

25 العالقةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةة ةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةي عةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةاد ةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةاا المةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةواد ةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةالجودة المناسةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةبة... ]925[ 1. Alvin. J. Williams, 2005, Managing Supplier Relationships, Adopting Customer Relationship Management to Strategic Supply Challenges: Clues for Success ISM Becca, G. G., 2001, Purchasing Rule In Quality, Harvard Business on Line, Januall hittp.energy Citations Data Base.com 3. Bragman, Audia H., J. L. T., 1990, A Purchase Concept for Reducing Lead Times In Time- Based Competition, Business Horizons, Vol. 39, No. 4, Jan-Aug.

26 ال كتور الطول وكشمولة ]926[ 4. Buffa and Sarini, 1989, Modern Production Management, 2nd.ed., New York, John Wiley & Sons, Inc. 5. Buffa, E. S., 1989, Making American Manufacturing Competitive, Omega, Vol. 34, No Daft, Richard, L., 2001, Organization: Theory and Design, 7th.ed., South-Western College Publishing, U.S.A. 7. Daft, Richard, L., 2003, Management, 6thed., West Publishing Co., New York. 8. Denton, Keith, D., 1994, The Power of Flexibility, Business Horizons, Vol. 37, No. 4, July-August. 9. Dilworth, B. James, 1992, Operations Management: Design, Planning and Control for Manufacturing and Service, McGraw-Hill Inc., New York. 10. Donal w.dobler and David n Burt, University of san diego,1996 Purchasing and supply Management, 6 th.ed,the MCG AW-Hill companies,inc, New York Evans, R. James, 1993, Applied Production and Operation Management, 4th.ed., West Publishing Co., U.S.A. 12. Evans, R. James, 1997, Production and Operations Management: Quality, Performance, McGraw-Hill Co., New York. 13. Fawrott, S. E., 1989, The Japanese Challenge: Anotein the Emergence of Japanese Competitive, Operation Management Review, Vol. 7, No. 1 and Gilbert, P., Harrell, 2002, Marketing Connecting with Customers, McGraw-Hill Co., New York Heizer, Jay and Render, Barry, 1997, Production and Operations Management: Strategic and Tactical Decision, 4th.ed., Prentice-Hall, New Jersey. 16. Heizer, Jay and Render, Barry, 1999, Principle of Operations Management, 3rd.ed., McGraw-Hill Co., New York. 17. Heizer, Jay and Render, Barry, 2001, Operations Management, 3rd.ed., McGraw-Hall, New Jersey. 18. Juran, J. M., 1985, Quality Control Handbook, 4th.ed., McGraw-Hill Book Inc., New York. 19. Kaplan, Robert, S. and Norton, David, P. 1992, The Balance Scorecard Measures that Drive Performance, Harvard Business Review, January-February, Krajewski, J. and Larry P. Ritzman, 1998, Operation Management: Strategy and Analysis, 5 th.ed., Addison Wesley Publishing Co., New York. 21. Krajewski, J. and Larry P. Ritzman, 1999, Operation Management: Strategy and Analysis, 5 th.ed., Addison Wesley Publishing Co., New York. 22. Krajewski, J. and Larry P. Ritzman, 2005, Operations Management: 7th.ed., Prentice-Hall Inc., New York. 23. Leong, C., G. K. Snyder, Dl. and Ward P. T., 1990, Research in Process and Content or Manufacturing Strategy, Omaga, Vol. 18, No Leong, C., G. K. Snyder, Dl., 1994, Management: Concept and Applications, 3rd.ed., Harper, Row, New York. 25. Malee, Lucas, 2005, Architectural Development Through Early Supplier Integration R & D Management, Vol. 28, No Mark, E. Atins, 2001, DM Direct Stetter The Hidden Role of Data Quality in E-Commerce Success.

27 العالقةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةة ةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةي عةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةاد ةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةاا المةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةواد ةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةالجودة المناسةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةةبة... ]927[ 27. Miller, Kent, D., and Bromoley, Philie, 1990, Strategic Risk and Corporate Performance: An Analysis of Alternative Risk Measurements, Journal of Academy of Management Review, Vol. 30, No Moodey, P. E., 1990, Strategic Manufacturing Dynamic: New Direction for the Dowjonsc.prentice-Hill Inc., New York. 29. Nicolas Carr, 2003, Quality and Purchasing Professional Might Want to Mnitor. www. Harvard Business Review s, May. 30. Peter E. Oriel, 2005, Ideal Supply Management Organization Formal forsupplymanagement:strategicperspectives,safari.oreilly.com/ /end_notes 31. Proverbs, D. O. and Alomolaiye, 2005, Organizational Productivity: A Case Study of Materials Management U.K. Contribution Firms Profits in the Construction Project Management,. McGraw-Hill, Singapore. 32. Richard and Michael, 2005, Quality and Purchasing: Common Challenges and Opportunities. www. Harvard Business Review, Richard B. Chase, 1999, Operation Management, McGraw-Hill. New York. 34. Roberta S. Russell, and Bernard W. Taylor 2001, Supply Chain Management, Prentice- Hall, Inc. 35. Roberta S. Russell, and Bernard W. Taylor III. 1998, Operations Management: Focusing on Quality and Competitiveness, Prentice-Hall, Inc. 36. Ruben Virijhoet and Laur koskela, 1999, Roles of Supply Chain Management of Physical Distribution and Logistics.John Willy and Sons, inc.u.s.a. 37. Russell, R. S. and Taylor, B. W., 1995, Production and Operations Management, Prentice- Hall, U.S.A. 38. Schemenner, Roger, 1997, Every Factory Has A Life Cycle, Harvard Business Review, Vol Schroeder, Roger, C. 1998, Operations Decision Making in the Operation Function, McGraw-Hill Book, Co., New York. 40. Slack, Nigel, Chambers Stuart and Johnston Robert, 2004, Operations Management, 4th.ed., Prentice-Hall, U.S.A. 41. Sriram, R. S. and Gupta, Y. P., 1991, Cost Measurement for Flexible Manufacturing System, Long Range Planning, Vol. 34, No. 5, Pergamon Press Ltd., London. 42. Stalcke, Gr., 1998, The Next Source of Competitive Advantage, Harvard Business Review, Vol. 12, July-August. 43. Steve, Logan, 2003, U.S. Department of Energy Procurement and Purchasing Performance Balance Scorecard Program, Web Site: Stevenson William, J., 1993, Production and Operations Management, 4th.ed., Richard D. Irwin, Inc. 45. Thomas, Volmanu, William Lee Devry, 1999, Manufacturing Planning and Control Systems, 2nd.ed. McGraw-Hill. Companies,U.S.A. 46. Venkatraman, N. and Ramunjam, V., 1986, Measurement of Business performance in Strategy Research: A Comparison Approaches, Academy of management Review, Vol. 11, No Wegehius-Lehtonen, J.and Pakkalas, 1998, Developing Material Delivery Processes in Cooperation, McGraw-Hill Companies.